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The key to success and innovation in a multicultural world

Doing business with traditionally underutilized suppliers is important to us. It helps us to better serve the communities in which we live and work. And we can purchase a broader range of high-quality products and services.

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To join our Supplier Diversity Program, businesses must be certified as:

  • Minority owned
  • Woman owned
  • Lesbian, gay, bisexual or transgender owned
  • Veteran owned
  • Disability owned
  • A small business enterprise

We accept certification from these third-party organizations:

  • National Minority Supplier Development Council®
  • Women’s Business Enterprise National Council
  • National Gay & Lesbian Chamber of Commerce
  • U.S. Department of Veterans Affairs
  • U.S. Business Leadership Network
  • U.S. Small Business Administration
  • Approved state, city, or local government municipalities, on a case-by-case basis

For more visit www.aetna.com

 

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  • Strengthen your legs—without losing your spot on the couch! Try this move during your next commercial break.

  • This insurance is the shitiest insurance my wife and I ever had!!!!!! Go to get medicine filled and get told preauthorization ran out your home delivery took my prescription put it on hold and you took my god damn money abd I only found out when I called

  • Your tagline isn't true. It seems I can't get provider information unless I sign up for the insurance. How do I know if there are providers in my area if a Rep. cannot tell me? I've been on the phone, the better part of the morning with Aetna Reps. and unless I sign up for the insurance, they cannot tell me if there are doctors in my area that accept the insurance. Not a good way to do business. In fact, it's probably illegal under some state law.

  • We grow the most when we step outside of our comfort zones. Though it may be intimidating, embrace new experiences.

  • So far I've had nothing but a horrible experience with Aetna. I was scheduled for surgery tomorrow (October 15th) and after completing all the necessary requirements for bariatric surgery, and waiting until the last possible business day (October 12th) and still was never given a approval. The hospital and I had to call several times and kept getting different answers as to why we haven't heard anything yet. Finally we heard something and I was DENIED that surgery date because I didn't wait the 90 days for the surgery. MIND YOU I called back in August and asked specifically if this was a requirement on my policy, I was told by a staff member named Robert, no. Again the coordinator called themselves and THEY were even told my policy didn't require that hence why we went ahead and scheduled the surgery. I had several pre-op appointments where I had co-pays and have now lost out on that money because I need to do these appointments again, and I have 3 family members who have now lost out on a paycheck because they requested time off from work to be able to support me and my children while I'm getting this done. I think if your staff is incapable of being on the same page then don't make the person who is paying for this insurance be the one who gets screwed over. This is a big decision to get a surgery like this and takes a lot of mental preparation beforehand, and it's truly upsetting when several of the staff there has given false information which led to 3 people missing out on work, me losing money in co-pays, and now waiting until December to even get the surgery even though I've met all of the requirements given.

  • AETNA...horrible insurance company. Why does it take you so long to complete a review for a surgery. My husband needs back surgery. He has been on disability since June. Insurance is suppose to be there for us. We are hurting financially. I called there last friday and was told the review can take up to 15 days. Good god why so long.

  • Aetna-my dad is fighting cancer for the third time and you deny him a pet cat scan that could help save his life because hes already had 3....ridiculous!!!!!!! Why do we pay for insurance when you wont give us the treatment we need in life or death situations. I want answers. We deserve better healthcare.

  • To Aetna Specialty services. Telling a patient when asking about getting more medication af6er being denied for a refill does based on insurance (fyi it's a completion of the prescription not a refill). I take medication for a fatal autoimmune disease and telling a customer that to crawl under a rock and die isn't appropriate

  • ALL TOGETHER WE CAN DO IT!

  • I posted here earlier. It was taken off...why?

  • Aetna, no so glad I met ya! My claim denied. My Dr. was given an appeal in the form of a Peer to Peer. I need surgery, the peer to peer was with an Ear Nose and Throat Dr.- really? So, Aetna messes that up, and I loose one step in the appeals process that they wont redo when done wrong. Level one appeal- one of the Aetna TRS Clinical Supervisors "helped" me, after being given erroneous information....so because it would have meant that she was wrong, she did exactly opposite of what I wanted, intervened and that level was denied too. They just act like it is no big deal to throw away my appeals. They just contacted my Dr.to get him to do a level 2 appeal, after I told them that I would take care of it. I am beyond disgusted. I am filing a formal complaint against them with TRS, The Texas Board of Insurance, The Texas Attorney General's Office and I want a refund for sham insurance company charges.

  • Dear Aetna, Consider this my written note appealing my claim appeal decision of a recently ordered breast pump. In August I reached out to a rep via your live chat and asked about acquiring a breast pump,she gave me several company names to choose from and I also made sure to ask when was the last time I received a free pump through my insurance and the rep stated policy is it must be 36 months apart, I asked her to check the last date I received one before I ordered because I did not want to pay. She confirmed that it had been 36 months and I could proceed to call one of the manufacturers she supplied and it would be covered. Let me now say that I have a copy of this conversation in writing. I kept my own copy and another rep provided it to me as well. I received a bill from my breast pump provider saying I owe them $165 since the pump wasn't covered. I promptly reached out to Aetna to find out what's going on and they stated the bill is correct and I owe the difference because it has not been 36 months since my last pump. The rep I spoke to then agreed I was given the wrong information and even provided a transcript of the original conversation where she herself agreex I should not be at fault. She then helped me file an appeal complete with the chat transcript and wait for a decision via the mail. Since then I've had my second child and needed to use the pump. I no longer had the original pump I received with my first child in 2015. I received a claim decision in the mail recently stating that surprise surprise my bill is correct and I owe the $165. And if I want to appeal my appeal I need to write a hand written note and mail it in and wait. Meanwhile this bill will go into collection status soon. This is by far the least customer forward approach I've dealt with considering I have proof from a rep that I was in the clear to order a pump and then so did. I rely on my insurance company for those records and for validation which is why I was thorough enough from the beginning to ask a rep before ordering. I have a newborn and 3 year old at home i don't have time for this, it is absurd I have to be dealing with this!

  • Aetna is playing with peoples health and lives. Just signed up with Aetna part D plan, has been a nightmare ever since. All my medication are listed on their formulary but they are denying my refills. I have spent a total of 6hours on phone the last two days jumping through their hoops. Insurance company are telling the physicians on how to practice medicine. All they are doing are finding ways to keep paying out on your policy.

  • CVS Health today announced that the U.S. Department of Justice (DOJ) will allow its proposed acquisition of Aetna to proceed.

  • CT INSURANCE COMMISSIONER COMPLAINT DEPT 860-297-3800 IT'S A ELECTION YEAR TOO GOVERNMENT WILL HAVE TO HELP YOU CLASS ACTION TIME IS COMING FOR YOU AETNA

  • AETNA Sucks!!!🤬😠

  • how in the hell can you expect someone to walk out of a hospital after total knee replacement surgery!?!?!?

  • The most valuable thing we have to offer a friend in need is a sympathetic ear. When someone needs to talk, try keeping the conversation in their control rather than introducing your own anecdotes.

  • Aetna RX is horrible. When they text you and tell you it will ship in 2 days, it’s a week, if they tell you 5 days, it’s 2 weeks. Go local

  • I had a mammogram that was denied because it was experimental. I had used my member access site and sent some emails. No one has written/contacted me yet. I am stationed in Japan and this is frustrating. I'm receiving bills that should have been paid. I can't wait for open enrollment to change providers.

  • I cant even begin to explain how frustrating it has been trying to work or speak to someone with Aetna. I applied to contract with Aetna and be in network as a physician back in April 2018. Since this time I have received no correspondence, no updates, no acknowledgement of any progress. Calls to the customer service line and credentialing line have yielded no helpful information but interestingly I was told as of July 1 2018 that I was credentialed/contracted and suddenly in network without me actually signing any paperwork. I was told that I need to FAX a request to speak to a network manager. I was told there is NO phone number available and that there is NO contact I could talk to. They said the only way I would be able to speak to someone is to send the fax in and wait for them to contact me. Every other insurance company offers contact information for their network managers. I have sent 3 faxes with no return calls. Meanwhile I continue to get phone calls from Aetna clients asking for appointments that I keep having to turn away. Aetna continues to list me as an in network physician. Aetna has been nothing short of a nightmare to work with. I will not be pursing any additional work with Aetna given my experience. If this is any indication of how they treat their doctors then I would be very weary as a patient.

  • WELL AETNA JUST TOLD ME AFTER TWO WEEKS OF WAITING THEY SENT OUT TO EVECORE TO GET APPROVAL???71 YR OLD PERSON SICK FOR 6 WEEKS ,WAITING TWO MORE WEEKS FOR APPROVAL FOR TEST ON HIS LUNGS (CAT-SCAN) NEXT TIME OFF TO THE HOSPITAL,THEY WILL TEST ME THERE AETNA WILL KILL YOU !!!THEY CALLED TODAY TOO WRONG SHE SAID I'M CALLING WITH INFO BUT I CAN'T HELP YOU BECAUSE YOUR TEST HASN'T BEEN REJECTED IT JUST HASN'T BEEN APPROVED YET??? REAL WTF IS WRONG AETNA???? INSURANCE COMMISSIONER HERE I COME !!! WE HAD HEALTH CARE NEW ENGLAND OUT OF MASS WE NEVER HAD TO WAIT TWO WEEKS FOR ANYTHING

  • WELL IT'S BEEN OVER TWO WEEKS !STILL WAITING FOR YOU CLOWNS TO APPROVE MY CAT-SCAN WTF CLOWNS

  • How do we find out how much our premium rebate will be?